Refund Policy
Last updated on 04-06-2026 10:03:27
At ADVERTTIZE TECHNOLOGIES PRIVATE LIMITED, we strive to ensure a seamless and secure transaction experience for all our users. This Refund Policy outlines the circumstances under which refunds may be issued.
Transaction Failure Refund
In the event of a transaction failure where the payment amount has been deducted from your bank account, credit card, or other payment method but the transaction was not successfully completed on our platform, you are eligible for a full refund.
Conditions for Refund
- Money Deducted + Transaction Failed: If your payment is successfully deducted but the transaction fails to complete on our end, we will initiate a refund within 5-7 business days.
- Duplicate Transaction: If you are charged multiple times for a single transaction, the duplicate charges will be refunded.
- Technical Errors: Any refund due to technical errors from our payment gateway or server will be processed automatically or upon request.
Non-Refundable Situations
- Transactions that were successfully completed and services delivered as described.
- User errors such as entering incorrect payment details or exceeding wallet limits.
- Refund requests made beyond 15 days from the date of transaction.
How to Request a Refund
To request a refund for a failed transaction, please contact our support team with the following details:
- Transaction ID / Order ID
- Date and time of transaction
- Screenshot of the deducted amount (if available)
- Payment method used
You can reach us using the contact information provided on this website.
Refund Processing Time
Once your refund request is approved, the amount will be credited back to your original payment method within 5-10 business days, depending on your bank or payment provider.
Note: This refund policy applies strictly to transaction failure scenarios where money has been deducted but the transaction was not completed successfully.